Wednesday, 28 November 2012

Everything Everywhere but not For Life

Four years ago I was offered Free Home Broadband for Life by Orange as part of my mobile phone package. This week the new owner of that company - Everything Everywhere has disconnected my broadband and will only reconnect it if I agree to subscribe to one of their home phone packages.  They justify their blackmail on a clause in the terms and conditions which reserves the right to withdraw the offer at any time. A lawyer on BBC Radio Four last week expressed the view that the headline offer of Free Home Broadband for Life could not be withdrawn in this way as it would be considered by any cour as an unfair condition. But they have gone ahead and cut off my broadban. This reminds me of the often misquoted message scribbled by Mark Twain -
"... The report of my illness grew out of his illness, This report of my death was an exaggeration."
So, be warned: if you sign up with Everything Everywhere they cannot be trusted to honour their contract.

1 comment:

  1. Personally I had never heard of them until they took over Orange and T-Mobile so why would I trust them to begin with, who are THEY?


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