New Scandal at Stoke Mandeville Hospital

Yeserday I visited the Audiology dept at Stoke Mandeville's to collect some hearing aid batteries. The receptionist there has a small office with roller blinds on two sides. Nine months ago today -4June 2014 - one of them jammed shut so that her working environment resembles a cupboard. She cannot see the patients in the waiting area she is responsible for. NINE MONTHS and they still haven't fixed it!  What is more surprising is how cheerful and helpful she was. Surely the hospital has the ability to fix it even though they apparently don't have the desire to do so.